our solutions

Managed IT Services

overview

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

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Certified experts
End user satisfaction

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End user satisfaction
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Global reach
Service desk

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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Managed IT services include

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    Network

    Cloud services are network dependent, which is why TechExpress network management and monitoring services have become critical to IT.

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    Service desk

    TechExpress 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

  • computer-network-1878_39828809-88f9-48e1-9a76-61c99401ec99

    Infrastructure

    TechExpress ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    TechExpress supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    TechExpress provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending on hardware and software upfront. Turn Capex into Opex

Stop wasting time and money on technology. Let’s get started

TechExpress are always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
Pricing and Plan

1 fixed monthly fee for all IT services. No costly surprises

careBasic

Designed for businesses with basic IT requirements
AED999 /month
Pricing includes coverage for users
  • All careBasic services include:
  • Upto 15 Users
  • 24/7 system monitoring dashboard
  • Security management
  • Patch management
  • Remote support

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
AED1,599 /month
Pricing includes coverage for users
  • All carePlus services include:
  • Upto 35 Users
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

careEnterprise

A fully comprehensive plan for any business size or needs.
Contact Us
Pricing includes coverage for users
  • All carePro services include:
  • Upto 99 Users
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support